In-Store Trade-Ins and Consignments

Cosmo Music has one of the most advantageous trade-in and consignment models in Canada - you can receive up to 80% of the price that we determine we can sell your item for in the store. As a special bonus, if you originally purchased your instrument from Cosmo Music, you will automatically receive 10% more than our standard rates up to a maximum of 80% - one more reason to shop at Cosmo Music - The Musical Instrument Superstore!

Don’t worry about your gear being undervalued or sold for double what you received. Cosmo Music’s open and honest valuation process gives customers a percentage of used fair market selling price and is based on what we can sell it for in the store. No surprises after you leave. For instance, suppose you are looking to trade something in that you originally purchased in our store. If we feel we can sell your item for $100, you receive $80 - it’s that easy!

Available in-store only. It is Cosmo Music’s sole and arbitrary discretion whether to accept items for trade-in or consignment. See complete details below or speak with one of our instrument specialists for more information.

Policy

Cosmo Music offers the value-added service of providing advantageous rates for the consignment, trade-in, or purchase of musical instruments and related items for individuals in good credit standing. Items must be in good working condition, or indicated clearly otherwise and must be "warranteeable" by Cosmo Music for a period of 30 days.

Trade-ins & Consignments

Over time, Cosmo Music reserves the right to increase or decrease the price of traded-in or purchased items based on market demand. Merchandise being sold in exchange for traded-in items may not be discounted below our regular or published sale price. Trade-in and purchase rates for acoustic pianos do not follow the table above but will be determined on a case-by-case basis.

Consignment Items

If within 30 days of purchase, the buying customer wishes to return a consigned item (in compliance with the standard 30 day satisfaction guarantee), Cosmo Music continues to retain the right to return the item to the consignor if unsold. It is Cosmo Music's sole responsibility for the billing and collection of payment from the buying customer and provides this service as part of the consignment agreement between the consignor and Cosmo Music. Payment will be made to the consignor by cheque and only after 45 days have elapsed since the sale of the consigned item. Payment will be mailed unless otherwise noted. Cosmo Music may remove a consignment item from the sales floor whenever it so chooses, and may request at any time that a consignor pickup consigned items for any reason.

Acoustic PIanos

The customer will receive 70% of the selling price for consignment acoustic piano sales. The customer is responsible for the costs of delivery of the piano to Cosmo Music and tuning/service to make it suitable to sell which will be payable prior to or immediately after delivery to Cosmo Music. Any further service required during the pianos' placement on the floor will be deducted when payment is issued. Trade-in and purchase rates for acoustic pianos do not follow the table above but will be determined on a case-by-case basis.

Definitions

Consignment is the act of consigning, which is placing goods in the hand of another, but retaining ownership until the goods are sold. In the context of sale it is understood that the consignee (the party to which goods are sent or the consignment seller) pays the consignor (the party by which the goods are consigned or the person with items to sell) only after the sale, from its proceeds.

Trade-ins are merchandise accepted as partial payment for a new purchase.

Purchases are merchandise accepted in return for cash, cheque or credit on account.