Contact Us

Hours of Operations and Contacts

Customer Support

Customer Support is available seven days a week:

  • Live Chat (orange button at the bottom right of every page)
  • 1-800-463-3000
  • support@cosmo.ca

Retail Store

10 Via Renzo Drive
Richmond Hill ON  L4S 0B6
Canada

10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.

https://g.page/CosmoMusicCanada

Monday-Tuesday closed
Wednesday-Sunday 11am-6pm

Holiday Dates
February 17, 2020  (Monday) CLOSED - Family Day
April 10, 2020  (Friday) CLOSED - Good Friday
April 12, 2020  (Sunday) CLOSED - Easter Sunday
May 18, 2020  (Monday) CLOSED - Victoria Day
July 1, 2020  (Wednesday) CLOSED - Canada Day
August 3, 2020  (Monday) CLOSED - Civic Holiday
September 7, 2020  (Monday) CLOSED - Labour Day
October 12, 2020  (Monday) CLOSED - Thanksgiving
November 27, 2020  (Friday) 11am - 6pm  (regular hours) - Black Friday
November 28, 2020  (Saturday) 11am - 6pm  (regular hours)
November 29, 2020  (Sunday) 11am - 6pm  (regular hours)
November 30, 2020  (Monday) CLOSED  (regular hours)
December 24, 2020  (Thursday) 11am - 6pm  (regular hours) - Christmas Eve
December 25, 2020  (Friday) CLOSED - Christmas
December 26, 2020  (Saturday) 11am - 6pm  (regular hours) - Boxing Day
December 27, 2020  (Sunday) 11am - 6pm  (regular hours)
December 28, 2020  (Monday) 11am - 6pm
December 29, 2020  (Tuesday) 11am - 6pm
December 30, 2020  (Wednesday) 11am - 6pm  (regular hours)
December 31, 2020  (Thursday) CLOSED - New Year's Eve
January 1, 2021  (Friday) CLOSED - New Year's Day
January 2, 2021  (Saturday) 11am - 6pm  (regular hours)

School of Music

While our in-store school is closed until further notice; online lessons are now available to all current and new students.

905-787-2090
1-800-463-3000 ext. 270

lesson@cosmo.ca

Starbucks @ Cosmo

Closed until further notice.

starbucks@cosmo.ca

905-787-2094

Admin. Offices

Monday-Friday 10am-5pm EST

905-770-5222

School/Institutional Sales Order Desk

Monday-Friday 8am-5pm EST

1-888-463-4001

orders@cosmo.ca

Department Extensions

Band & Orchestra Department ext. 350
Cosmo Pro: Business Pro A/V Sales ext. 379
Cosmo Pro: Event Production ext. 379
Cosmo Pro: GearHeadz On Site Music Experts ext. 449
Cosmo Pro: Institutional Pro A/V Sales ext. 379
Cosmo School of Music ext. 270
Cosmopolitan Music Hall ext. 232
Customer Support ext. 411
DJ & Lighting Department ext. 340
Drums & Percussion Department ext. 320
Guitar Department ext. 360
Keyboard Department ext. 330
Live Sound Department ext. 340
Piano Department ext. 260
Print Music Department ext. 310
Recording & Software Department ext. 330
Rentals - Band & Orchestra ext. 240
Rentals - Cosmo Pro ext. 370
Repairs - Brass & Woodwinds ext. 380
Repairs - Electronics ext. 385
Repairs - Guitars ext. 384
School/Institutional Sales ext. 250

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