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Contact Us
Hours of Operations and Contacts
Customer Support
Monday to Friday - 10am to 9pm EST
Saturday and Sunday - 11am to 6pm EST
- Live Chat (orange button at the bottom right of every page)
- 1-800-463-3000
- support@cosmo.ca
Retail Store
Monday, Tuesday
11am to 6pm
Wednesday, Thursday
11am to 8pm
Friday, Saturday, Sunday
11am to 6pm
See curbside hours and details.
10 Via Renzo Drive
Richmond Hill ON L4S 0B6
Canada
10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.
https://g.page/CosmoMusicCanada
Holiday Dates
| February 21, 2022 (Monday) | CLOSED - Family Day |
| April 15, 2022 (Friday) | CLOSED - Good Friday |
| April 17, 2022 (Sunday) | CLOSED - Easter Sunday |
| May 23, 2022 (Monday) | CLOSED - Victoria Day |
| July 1, 2022 (Friday) | CLOSED - Canada Day |
| August 1, 2022 (Monday) | CLOSED - Civic Holiday |
| September 5, 2022 (Monday) | CLOSED - Labour Day |
| October 10, 2022 (Monday) | CLOSED - Thanksgiving |
| November 25, 2022 (Friday) | Black Friday |
| December 24, 2022 (Saturday) | Christmas Eve |
| December 25, 2022 (Sunday) | CLOSED - Christmas |
| December 26, 2022 (Monday) | Boxing Day |
| December 31, 2022 (Saturday) | CLOSED - New Year's Eve |
| January 1, 2023 (Sunday) | CLOSED - New Year's Day |
School of Music
Online lessons are available 7 days a week. In-person lessons have been reintroduced with limited availability on weekends.
905-787-2090
1-800-463-3000
In-Store Counter
- Saturday, Sunday - 11am to 6pm
Phone & Email
- Monday to Friday - 11am to 9pm
- Saturday, Sunday - 11am to 6pm
Admin. Offices
Monday-Friday 10am-5pm EST
905-770-5222
Department Extensions
| Band & Orchestra Department | ext. 350 |
| Cosmo Pro: Business Pro A/V Sales | ext. 379 |
| Cosmo Pro: Event Production | ext. 379 |
| Cosmo Pro: Institutional Pro A/V Sales | ext. 379 |
| DJ & Lighting Department | ext. 340 |
| Drums & Percussion Department | ext. 320 |
| Guitar Department | ext. 360 |
| Keyboard Department | ext. 330 |
| Live Sound Department | ext. 340 |
| Piano Department | ext. 260 |
| Print Music Department | ext. 310 |
| Recording & Software Department | ext. 330 |
| Rentals - Cosmo Pro | ext. 370 |
| Repairs - Brass & Woodwinds | ext. 380 |
| Repairs - Electronics | ext. 385 |