Contact Us

Hours of Operations and Contacts

Customer Support

Customer Support is available seven days a week:

  • Live Chat (orange button at the bottom right of every page)
  • 1-800-463-3000
  • support@cosmo.ca

Retail Store

10 Via Renzo Drive
Richmond Hill ON  L4S 0B6
Canada

10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.

https://g.page/CosmoMusicCanada

Our retail store is closed until further notice. We are offering curbside pick-up service 7 days a week. See further details.

Holiday Dates
February 15, 2021  (Monday) CLOSED - Family Day
April 2, 2021  (Friday) CLOSED - Good Friday
April 4, 2021  (Sunday) CLOSED - Easter Sunday
May 24, 2021  (Monday) CLOSED - Victoria Day
July 1, 2021  (Thursday) CLOSED - Canada Day
August 2, 2021  (Monday) CLOSED - Civic Holiday
September 6, 2021  (Monday) CLOSED - Labour Day
October 11, 2021  (Monday) CLOSED - Thanksgiving
November 26, 2021  (Friday) (regular hours) - Black Friday
December 24, 2021  (Friday) 11am - 6pm  - Christmas Eve
December 25, 2021  (Saturday) CLOSED - Christmas
December 26, 2021  (Sunday) (regular hours) - Boxing Day
December 31, 2021  (Friday) CLOSED - New Year's Eve
January 1, 2022  (Saturday) CLOSED - New Year's Day

School of Music

While our in-store school is closed until further notice; online lessons are now available to all current and new students.

905-787-2090
1-800-463-3000 ext. 270

lesson@cosmo.ca

Starbucks @ Cosmo

Closed until further notice.

starbucks@cosmo.ca

905-787-2094

Admin. Offices

Monday-Friday 10am-5pm EST

905-770-5222

School/Institutional Sales Order Desk

Monday-Friday 8am-5pm EST

1-888-463-4001

orders@cosmo.ca

Department Extensions

Band & Orchestra Department ext. 350
Cosmo Pro: Business Pro A/V Sales ext. 379
Cosmo Pro: Event Production ext. 379
Cosmo Pro: GearHeadz On Site Music Experts ext. 449
Cosmo Pro: Institutional Pro A/V Sales ext. 379
Cosmo School of Music ext. 270
Cosmopolitan Music Hall ext. 232
Customer Support ext. 411
DJ & Lighting Department ext. 340
Drums & Percussion Department ext. 320
Guitar Department ext. 360
Keyboard Department ext. 330
Live Sound Department ext. 340
Piano Department ext. 260
Print Music Department ext. 310
Recording & Software Department ext. 330
Rentals - Band & Orchestra ext. 240
Rentals - Cosmo Pro ext. 370
Repairs - Brass & Woodwinds ext. 380
Repairs - Electronics ext. 385
Repairs - Guitars ext. 384
School/Institutional Sales ext. 250

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