Contact Us

Hours of Operations and Contacts

Customer Support

Monday to Friday - 10am to 9pm EST
Saturday and Sunday - 11am to 6pm EST

  • Live Chat (orange button at the bottom right of every page)
  • 1-800-463-3000
  • support@cosmo.ca

Retail Store

Monday, Tuesday
11am to 6pm

Wednesday, Thursday
11am to 8pm

Friday, Saturday, Sunday
11am to 6pm

See curbside hours and details.

10 Via Renzo Drive
Richmond Hill ON  L4S 0B6
Canada

10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.
https://g.page/CosmoMusicCanada

Holiday Dates
February 21, 2022  (Monday) CLOSED - Family Day
April 15, 2022  (Friday) CLOSED - Good Friday
April 17, 2022  (Sunday) CLOSED - Easter Sunday
May 23, 2022  (Monday) CLOSED - Victoria Day
July 1, 2022  (Friday) CLOSED - Canada Day
August 1, 2022  (Monday) CLOSED - Civic Holiday
September 5, 2022  (Monday) CLOSED - Labour Day
October 10, 2022  (Monday) CLOSED - Thanksgiving
November 25, 2022  (Friday) Black Friday
December 24, 2022  (Saturday) Christmas Eve
December 25, 2022  (Sunday) CLOSED - Christmas
December 26, 2022  (Monday) Boxing Day
December 31, 2022  (Saturday) CLOSED - New Year's Eve
January 1, 2023  (Sunday) CLOSED - New Year's Day

School of Music

Online lessons are available 7 days a week. In-person lessons have been reintroduced with limited availability on weekends.

905-787-2090
1-800-463-3000

lesson@cosmo.ca

In-Store Counter
  • Saturday, Sunday - 11am to 6pm
Phone & Email
  • Monday to Friday - 11am to 9pm
  • Saturday, Sunday - 11am to 6pm

Starbucks @ Cosmo

Closed until further notice.

starbucks@cosmo.ca

905-787-2094

Admin. Offices

Monday-Friday 10am-5pm EST

905-770-5222

School/Institutional Sales Order Desk

Monday-Friday 8am-5pm EST

1-888-463-4001

orders@cosmo.ca

Department Extensions

Band & Orchestra Department ext. 350
Cosmo Pro: Business Pro A/V Sales ext. 379
Cosmo Pro: Event Production ext. 379
Cosmo Pro: Institutional Pro A/V Sales ext. 379
DJ & Lighting Department ext. 340
Drums & Percussion Department ext. 320
Guitar Department ext. 360
Keyboard Department ext. 330
Live Sound Department ext. 340
Piano Department ext. 260
Print Music Department ext. 310
Recording & Software Department ext. 330
Rentals - Cosmo Pro ext. 370
Repairs - Brass & Woodwinds ext. 380
Repairs - Electronics ext. 385

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