Curbside order pick-up (after ready email) & curbside repairs is 7 days a week 11am to 6pm. Retail store, repair counter, & rental counter open Wed to Sun, 11am to 6pm.
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Contact Us
Hours of Operations and Contacts
Customer Support
Monday to Friday, 10am to 9pm EST
Saturday and Sunday, 11am to 6pm EST
- Live Chat (orange button at the bottom right of every page)
- 1-800-463-3000
- support@cosmo.ca
Retail Store
Wednesday to Sunday, 11am - 6pm
10 Via Renzo Drive
Richmond Hill ON L4S 0B6
Canada
10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.
Holiday Dates
| February 15, 2021 (Monday) | CLOSED - Family Day |
| April 2, 2021 (Friday) | CLOSED - Good Friday |
| April 4, 2021 (Sunday) | CLOSED - Easter Sunday |
| May 24, 2021 (Monday) | CLOSED - Victoria Day |
| July 1, 2021 (Thursday) | CLOSED - Canada Day |
| August 2, 2021 (Monday) | CLOSED - Civic Holiday |
| September 6, 2021 (Monday) | CLOSED - Labour Day |
| October 11, 2021 (Monday) | CLOSED - Thanksgiving |
| November 26, 2021 (Friday) | (regular hours) - Black Friday |
| December 24, 2021 (Friday) | 11am - 6pm - Christmas Eve |
| December 25, 2021 (Saturday) | CLOSED - Christmas |
| December 26, 2021 (Sunday) | (regular hours) - Boxing Day |
| December 31, 2021 (Friday) | CLOSED - New Year's Eve |
| January 1, 2022 (Saturday) | CLOSED - New Year's Day |
School of Music
While our in-store school is closed until further notice; online lessons are now available to all current and new students.
905-787-2090
1-800-463-3000
Admin. Offices
Monday-Friday 10am-5pm EST
905-770-5222
Department Extensions
| Band & Orchestra Department | ext. 350 |
| Cosmo Pro: Business Pro A/V Sales | ext. 379 |
| Cosmo Pro: Event Production | ext. 379 |
| Cosmo Pro: Institutional Pro A/V Sales | ext. 379 |
| DJ & Lighting Department | ext. 340 |
| Drums & Percussion Department | ext. 320 |
| Guitar Department | ext. 360 |
| Keyboard Department | ext. 330 |
| Live Sound Department | ext. 340 |
| Piano Department | ext. 260 |
| Print Music Department | ext. 310 |
| Recording & Software Department | ext. 330 |
| Rentals - Cosmo Pro | ext. 370 |
| Repairs - Brass & Woodwinds | ext. 380 |
| Repairs - Electronics | ext. 385 |