Contact Us

Hours of Operations and Contacts

Customer Support

Monday to Friday, 10am to 9pm EST
Saturday and Sunday, 11am to 6pm EST

  • Live Chat (orange button at the bottom right of every page)
  • 1-800-463-3000
  • support@cosmo.ca

Retail Store

Our retail store is closed until further notice.

See What Is Open

10 Via Renzo Drive
Richmond Hill ON  L4S 0B6
Canada

10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.

https://g.page/CosmoMusicCanada

Holiday Dates
February 15, 2021  (Monday) CLOSED - Family Day
April 2, 2021  (Friday) CLOSED - Good Friday
April 4, 2021  (Sunday) CLOSED - Easter Sunday
May 24, 2021  (Monday) CLOSED - Victoria Day
July 1, 2021  (Thursday) CLOSED - Canada Day
August 2, 2021  (Monday) CLOSED - Civic Holiday
September 6, 2021  (Monday) CLOSED - Labour Day
October 11, 2021  (Monday) CLOSED - Thanksgiving
November 26, 2021  (Friday) (regular hours) - Black Friday
December 24, 2021  (Friday) 11am - 6pm  - Christmas Eve
December 25, 2021  (Saturday) CLOSED - Christmas
December 26, 2021  (Sunday) (regular hours) - Boxing Day
December 31, 2021  (Friday) CLOSED - New Year's Eve
January 1, 2022  (Saturday) CLOSED - New Year's Day

School of Music

While our in-store school is closed until further notice; online lessons are now available to all current and new students.

905-787-2090
1-800-463-3000 ext. 270

lesson@cosmo.ca

Starbucks @ Cosmo

Closed until further notice.

starbucks@cosmo.ca

905-787-2094

Admin. Offices

Monday-Friday 10am-5pm EST

905-770-5222

School/Institutional Sales Order Desk

Monday-Friday 8am-5pm EST

1-888-463-4001

orders@cosmo.ca

Department Extensions

Band & Orchestra Department ext. 350
Cosmo Pro: Business Pro A/V Sales ext. 379
Cosmo Pro: Event Production ext. 379
Cosmo Pro: GearHeadz On Site Music Experts ext. 449
Cosmo Pro: Institutional Pro A/V Sales ext. 379
Cosmo School of Music ext. 270
Cosmopolitan Music Hall ext. 232
Customer Support ext. 411
DJ & Lighting Department ext. 340
Drums & Percussion Department ext. 320
Guitar Department ext. 360
Keyboard Department ext. 330
Live Sound Department ext. 340
Piano Department ext. 260
Print Music Department ext. 310
Recording & Software Department ext. 330
Rentals - Band & Orchestra ext. 240
Rentals - Cosmo Pro ext. 370
Repairs - Brass & Woodwinds ext. 380
Repairs - Electronics ext. 385
Repairs - Guitars ext. 384
School/Institutional Sales ext. 250

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