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Contact Us
Hours of Operations and Contacts
Customer Support
Customer Support is available seven days a week:
- Live Chat (orange button at the bottom right of every page)
- 1-800-463-3000
- support@cosmo.ca
Retail Store
10 Via Renzo Drive
Richmond Hill ON L4S 0B6
Canada
10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.
https://g.page/CosmoMusicCanada
Monday-Tuesday closed
Wednesday-Sunday 11am-6pm
Holiday Dates
| February 17, 2020 (Monday) | CLOSED - Family Day |
| April 10, 2020 (Friday) | CLOSED - Good Friday |
| April 12, 2020 (Sunday) | CLOSED - Easter Sunday |
| May 18, 2020 (Monday) | CLOSED - Victoria Day |
| July 1, 2020 (Wednesday) | CLOSED - Canada Day |
| August 3, 2020 (Monday) | CLOSED - Civic Holiday |
| September 7, 2020 (Monday) | CLOSED - Labour Day |
| October 12, 2020 (Monday) | CLOSED - Thanksgiving |
| November 27, 2020 (Friday) | 11am - 6pm (regular hours) - Black Friday |
| November 28, 2020 (Saturday) | 11am - 6pm (regular hours) |
| November 29, 2020 (Sunday) | 11am - 6pm (regular hours) |
| November 30, 2020 (Monday) | CLOSED (regular hours) |
| December 24, 2020 (Thursday) | 11am - 6pm (regular hours) - Christmas Eve |
| December 25, 2020 (Friday) | CLOSED - Christmas |
| December 26, 2020 (Saturday) | 11am - 6pm (regular hours) - Boxing Day |
| December 27, 2020 (Sunday) | 11am - 6pm (regular hours) |
| December 28, 2020 (Monday) | 11am - 6pm |
| December 29, 2020 (Tuesday) | 11am - 6pm |
| December 30, 2020 (Wednesday) | 11am - 6pm (regular hours) |
| December 31, 2020 (Thursday) | CLOSED - New Year's Eve |
| January 1, 2021 (Friday) | CLOSED - New Year's Day |
| January 2, 2021 (Saturday) | 11am - 6pm (regular hours) |
School of Music
While our in-store school is closed until further notice; online lessons are now available to all current and new students.
905-787-2090
1-800-463-3000 ext. 270
Admin. Offices
Monday-Friday 10am-5pm EST
905-770-5222
Department Extensions
| Band & Orchestra Department | ext. 350 |
| Cosmo Pro: Business Pro A/V Sales | ext. 379 |
| Cosmo Pro: Event Production | ext. 379 |
| Cosmo Pro: GearHeadz On Site Music Experts | ext. 449 |
| Cosmo Pro: Institutional Pro A/V Sales | ext. 379 |
| Cosmo School of Music | ext. 270 |
| Cosmopolitan Music Hall | ext. 232 |
| Customer Support | ext. 411 |
| DJ & Lighting Department | ext. 340 |
| Drums & Percussion Department | ext. 320 |
| Guitar Department | ext. 360 |
| Keyboard Department | ext. 330 |
| Live Sound Department | ext. 340 |
| Piano Department | ext. 260 |
| Print Music Department | ext. 310 |
| Recording & Software Department | ext. 330 |
| Rentals - Band & Orchestra | ext. 240 |
| Rentals - Cosmo Pro | ext. 370 |
| Repairs - Brass & Woodwinds | ext. 380 |
| Repairs - Electronics | ext. 385 |
| Repairs - Guitars | ext. 384 |
| School/Institutional Sales | ext. 250 |