
RENTAL POLICIES

In order to ensure your experience with us is efficient and you receive reliable equipment please review our policies below:
- All Pro Audio Department rentals require the renter to present their valid Ontario Driver's License and their valid visa, MasterCard or American Express card at the time of pickup.
- The credit card used by the renter is regarded as a deposit and will be used for any and all future charges that may apply to the rental agreement including loss, damage, extensions, etc.
- The renter's credit card will be authorized (not charged, but authorized) at the time of pickup for an amount up to the full replacement value of the goods being rented.
- The renter is fully responsible for any rental equipment during the contract terms.
- All rentals due back Monday through Thursday are due by 4pm.
- All rentals due back Friday or Saturday are due by noon.
- All rentals due back Sunday are due by 2pm.
- All late rentals will be automatically extended for the contract term and price without notice.
- Any equipment/accessories not returned will be charged to the renters credit card without notice.
We are happy to supply a quote for your rental needs via email: please send us your RFQ.
We are happy to accept rental reservations starting on the Monday of the week that you plan to pickup your rental; we cannot guarantee equipment availability any earlier than this.

